We understand your investment into a Cellucor product is an important financial decision. That is why we extend a 30 day, full money back guarantee when you decide to make that investment on Cellucor.com. We are so confident you will love the product and see transformative results that we are happy to put our money where our mouth is. If for any reason you are dissatisfied, please reach out to the Results Team to express any concern. Our Team is empowered to make sure you find the right product to fit your goals, and to do everything possible to make sure you have the best experience with the Cellucor product line.
Please note that although Cellucor offers a full money back guarantee for purchases made through Cellucor.com, purchases made from a third party retailer are handled on a case-by-case basis. If you purchased a product from one of our retailers and are dissatisfied for any reason, reach out to the Results Team for support. We ask that you provide a proof of purchase upon contact so that our team can provide you with the best assistance.
Returns should be sent to:
1780 Westgate Parkway
C/O Kane Warehousing DC #113
Atlanta, GA 30336
Upon receiving the return at Cellucor, a Results Team representative will contact you regarding the product exchange, credit, or refund. Refunds may take 3-5 business days to process.
Purchases made at a third party retailer are handled on an individual basis.
Orders for in-stock merchandise are normally shipped within one business day for delivery 1-4 business days after the order is placed, depending on your geographic location. Please note that orders placed on nationally observed holidays will be shipped on the next normal business day. We ship all orders via UPS and do not require a signature for delivery. However, if you would like your package to be signed for upon delivery, please indicate that in the comments box when placing you order. A physical street address and a phone number are required for all shipments, as we do not ship to PO Box addresses.
All returns are subject to approval by Cellucor to protect against fraudulent activities and Cellucor will have sole discretion to award all returns.